FAQs

How can I learn about the programs and volunteer opportunities at Cedar Mill?

We’ve put together a PTC Programs and Volunteer opportunities deck which contains our 2023-2024 programs and volunteer needs. 

Will I need to be a part of the Cedar Mill database to volunteer for the 5th grade celebration?

Yes.  Head to our Volunteer page for instructions on the two step process to begin volunteering at Cedar Mill. 

If I request my volunteer profile to be transferred to Cedar Mill, does it remove my profile from the other school(s)?

No, you may have volunteer profiles at more than one school. However, if you would like to be removed from a school’s volunteer database, you may also submit that request to update_volunteer_locations@beaverton.k12.or.us at the same time as your request to be added to Cedar Mill’s database.

I do not plan to volunteer anymore and would like to be removed from Cedar Mill’s Volunteer Database. 

You may either send an email to update_volunteer_locations@beaverton.k12.or.us or volunteercoord@cedarmillptc.org and you will be removed from the database.

I want to volunteer at the school, but do not want to receive your emails. Can I be removed from your email distribution list? 

No, unfortunately, we do not have the ability to remove you from our mailing list while keeping your profile active in the volunteer system.

I’ve signed up to volunteer for an event. Where do I go and what should I do?

When you arrive at school, you will sign in to your profile on the Volunteer computer located in the office. In the case of an event with many volunteers, Chromebooks may be set up in the hallway to relieve/prevent congestion in the office. After starting the time clock, grab a volunteer badge and proceed to your volunteer assignment. For larger events a staff member will be nearby to direct you. 

How do I get a volunteer badge with my name on it?

Volunteer badges are typically created a few days prior to large events. If you have signed up for a volunteer shift at that event, or have volunteered at Cedar Mill in the past, chances are you already have a badge! For large events, badges may be placed on the volunteer check-in tables. Otherwise, they are hanging on the wall in the front office, arranged by last name. If you have volunteered at Cedar Mill in the past and cannot find a badge with your name, send an email to volunteercoord@cedarmillptc.org and one will be created for you.

I'm volunteering for a teacher or staff member and I don't see an activity for me to select when I sign in. 

Please select the activity "General Volunteer Hours." If you are volunteering on a regular basis and would like a dedicated volunteer activity in the system, please email volunteercoord@cedarmillptc.org.

I signed up for a volunteer shift, but my plans changed and I can no longer volunteer.

Most volunteer opportunities in the system will allow you to cancel your volunteer shift up to 4 hours beforehand. Go to the Schedule page in My Impact and you should be able to see a cancel shift button. If you are unable to cancel your shift, we would appreciate it if you sent us an email at volunteercoord@cedarmillptc.org to let us know.

I can log into the system at home to sign up for volunteer opportunities, but I’m unable to see Cedar Mill when logging into the school computer.

The website used on the school computer to start the time clock has a different interface than the website used by volunteers at home to sign up for volunteer opportunities. This occasionally happens where a volunteer cannot see Cedar Mill when they log into the computer. We recommend you download the My Impact app at home and see if you are able to start and stop the time clock from the app. You can always use the app in lieu of the school computer to start and stop the time clock. 

If I can't log into the system to start the time clock, can I still volunteer?

Unfortunately, you will not be able to volunteer. All volunteers must log into the system to start the time clock prior to volunteering, as there is a COVID declaration that must be agreed to prior to volunteering (confirming you are not currently ill or have been exposed to someone who has tested positive for COVID). 

I volunteered for an event at school but the office was closed when I left and I was unable to stop the clock on the computer.

You can start and stop the clock anytime from the My Impact app. But if you don't have the app or happen to forget, it's not a problem. We can stop the clock and manually adjust the hours accordingly.